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Privacy policy

Version 2026-10-17-live-v1 · Tenmark Pty Ltd

We collect your contact name, email, phone and account type to create your account and provide support. Later you may provide company, applicant and address details for management services and form preparation. We also store your watchlist, notes, actions, preferences, security records and consent history. Basic signup does not require your postal or registered address.

Authorised staff may access contact information for account administration. Support access to member workspaces is controlled and recorded. Optional getting-started contact is used only when requested; newsletter marketing requires a separate opt-in. You can withdraw these choices through account communication preferences. Requested alerts and security emails are managed separately.

Government tenement holder records are a separate source of public research information. Their presence does not imply marketing permission. Recorded addresses may belong to agents or management companies and need review before outreach.

Tenmark Pty Ltd stores service records and backups on its BinaryLane server in Sydney, Australia. Authorised development and recovery copies may also be retained by the operator. SMTP2GO processes recipient addresses and message content for account security, requested alerts and support updates. Stripe processes payment and billing details entered in its hosted checkout and billing portal; Tenmark stores payment references, subscription status and credit transactions, rather than full card details. If you choose AI assistance, Anthropic processes your entered messages, documents and images you attach, recent conversation and the public title records and bounded locally stored mine, drill, sample and geology examples from your selected scope. Selecting watched or client leases shares their identifiers. Contact details, addresses and private notes are not included automatically. Scheduled agents use the task, scope and schedule you choose and must be enabled by a workspace manager. Your acceptance of the account terms is recorded by version and date; no information is sent for AI processing until you submit a message or an enabled agent runs. Do not submit sensitive personal information or confidential third-party material. AI chats, selected attachments, reports, usage and credit records are stored by Tenmark on its server. Attachments remain available for follow-up questions in the same conversation. Public research searches are restricted to official sources; private attachments are not automatically published. External processing and provider retention terms apply; Australian-only processing or zero retention is not promised. Review the information you enter before sending it.

To request access, correction, account closure or raise a privacy concern, open a Tenmark support ticket. Some security, consent and transaction records may need retention after account closure; removal is reviewed rather than automatic.